What if I’m running late?

Updated 2 months ago by Maya Stern

Who should I inform? Do I need to cancel the tour?

We expect you to arrive 5-7 minutes before the tour, but know that sometimes traffic can prevent you from arriving on time, even when you take some buffer time. 

If you know you will be late for your tour, contact the prospect immediately and let them know you’re running late. If you can’t make it to the showing within a reasonable time, call Showdigs Support at (206) 457-2485 so we can reschedule the tour with the prospect.

However - please don't just cancel the tour. Call us and we'll figure it out together :)


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