What if the prospect isn’t here (No Show)?
What should I do and how long should I wait?
Don’t worry, you’ll still get paid even if the prospect doesn’t show up. We really appreciate your time!
If the prospect isn’t present at the beginning of the tour:
- Call the prospect to find out when they will arrive at the property.
- If the prospect doesn’t answer, wait 5 minutes, then text them.
- If the prospect hasn't arrived after 15 minutes, finish the tour in the app and mark it as a 'No Show'. Add comments about your attempt to call and text the prospect, with their reply (when applicable.)
- If they are running 10-15 minutes late, please text or call Showdigs to let us know. Another tour might be scheduled for just after and we will try to accommodate.
